We are here to help! Please see our commonly asked questions below:

How Can I Pay?

We accept all major credit and debit cards including Visa, Mastercard and American Express. You can also pay for your order using Paypal.

Shipping and Delivery

We offer flat-rate shipping rates of £10.00 for unframed prints and £15 for framed prints and canvases within mainland United Kingdom.
Shipping costs for furniture are estimated at a flat fee of £65, these are for mainland United Kingdom and where possible we will endeavour to offer this price.

For international shipping we offer various delivery options. Additional delivery charges may apply depending on delivery location including duties and taxes. If you live outside of the mainland UK then please email us for a quote.
Please be aware that all our products are bespoke and hand-made or hand-embellished by our artists. We therefore aim to deliver all unframed and framed art prints and canvases within three weeks and all furniture within six weeks. Please contact us for more details.


How Can I Track my Order

We will send you an email to let you know when your order has been sent out and this will contain a link to track it if it’s been sent using a tracked service. If you have any questions about when your order will arrive, please email


Which Items Cannot be Returned

We are unable to accept returns on items that are bespoke or made to specific measurements. All the products on Arca Art pieces are created specially for you.

How Do I apply for a Trade Account?

Contact us here for enquiries regarding trade orders:


How do I apply to be a stockist to sell Arca Art products?

You can apply to be a stockist by contacting us at: